Terms & Conditions
Terms of Service
The U.K. College Of Scent Detection ( herein know as UKCSD) Course Booking Terms and Conditions.
Please ensure you have read and understood these Terms and Conditions before you make a booking. By placing a booking you are deemed to have read, understood and accepted them.
Contract of Sale
Completion of the booking process and acceptance of our terms and conditions forms your contract with the UKCSD
Payment of the full course fees must be made in advance and are made at the time of placing a booking. It is not possible to attend a course unless payment has been received.
We accept payment by PayPal, online BACS, credit/debit card or cheque.
Cancellations must be made in writing by post or email.
Cancellations will be subject to the following fees:-
Cancellations within 0-7 days of the start date will be charged the full course fee.
Cancellations within 8-56 days of the start date will be charged 50% of the full course fee.
Cancellations more than 56 days before the start date will be charged 30% of the full course fee.
If the participant fails to attend the course the full course fees are payable.
Cancellation charges are applied for all courses on the UKCSD website, whether paid for in full or via installments.
Under the Consumer Protection (Distance Selling) Regulations 2000 you may cancel your purchase of a course within a period of 7 working days beginning on the day after we send your booking confirmation. However, there is no right of cancellation where the course begins within this seven day period.
The UKCSD Ltd reserves the right to refuse a course booking and refund the course fee
Correspondence courses must be completed in designated time period.
A substitute delegate may be named at any time before the course at no additional cost.
Requests to transfer to an alternative course or date must be made in writing by post or email.
Transfers, for courses other than UKCSD assessments, may be made up to 1 day before the course start date and will incur no additional fee. However, transfers are subject to availability and The UKCSD is not obliged to ensure suitable alternatives are available.
Transfers for UKCSD assessments may be requested up to 56 days before the assessment date and will incur no additional fee. Transfers are subject to availability and the UKCSD is not obliged to ensure suitable alternatives are available. No transfers for UKCSD assessments will be available after the 56 day cut off period and our cancellation fees policy will apply.
A booking can only be transferred on one occasion. Requests for subsequent transfers will be treated as cancellations.
The UKCSD reserves the right to change the content, timing, date, venue or Instructor of the course in order to provide a high quality service or where it is necessary for reasons beyond our control. The UKCSD reserves the right to cancel a course up to and including the date of the course and will strive to give as much notice of this as possible. Individuals booked onto a cancelled course will be given the option of a full refund or of rescheduling to a future course date. The UKCSD will not be liable for any losses or expenses arising from amendments to the course or cancellations. Course materials are supplied only for your personal use.
The UKCSD remains the owner of all intellectual property in course materials. No part of the materials may be copied, recorded or reproduced without our permission.
Any personal information you give to us with be processed in accordance with the Data Protection Act 1998. We will use the information to process your booking, to provide the course and to inform you about similar courses which we provide, unless you tell us that you do not want to receive this information. Any personal data you provide may be held on computer files.
Applicable Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with English law and any dispute arising out of or in connection with them shall be settled by the English courts.
UKCSD Membership Assessments
Elements of the UKCSD Membership assessment are recorded purely for verification purposes
All membership assessment decisions made by the UKCSD assessment team are final
1 Kings Avenue